Broad Brook Heating And Cooling Inc

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Broad Brook Heating And Cooling Inc

405 Old Jewett City Rd.
Preston, CT 06365
Phone:(860)887-0147

Broad Brook Heating And Cooling is a full service HVAC contractor located in Preston, Ct. We are fully licensed and insured in Connecticut and Rhode Island.

Our service area includes Eastern Ct and Southern Rhode Island. We service all makes and models of Heat Pumps, Gas heating and Cooling equipment as well as Mitsubishi Mr. Slim Ductless systems and Unico High Velocity systems . We also service commercial refrigeration and ice making equipment.

We can design, install and service all of your heating and cooling needs.

Mission Statement

Purpose
Our purpose is to provide excellence in all areas of service to our customers. Our contracting work is not only at the jobsite – it is within all forms of communications and contact with customers, vendors, and team members.

Our Team
We strive to work as a team, on a common mission, in pursuit of the same high ideals. We hire, train, motivate, and reward based on 3 main hallmarks: Integrity, Personal Responsibility, and Commitment. We expect our team members to perform to high standards with enthusiasm and willingness to “do the unexpected” to serve our purpose.

Our Goals are Your Goals
“Ultimate Customer Service” is the mutual goal of our company and customers. This requires enthusiastic team training and cooperation. So our goal is actually a process to continually improve our technical, business, and customer skills.

Our Promotions and Profitability
Without promotion of our business, our mission fails. Our promotions will educate, inform, and persuade customers to seek our contracting work. With more customers, we can and will operate profitably. As a prudent business, this allows us to increase service, training, add guarantees, purchase better equipment and improve safety. Without these, quality contracting is not possible.

Leadership
As leaders, we expect to be copied in the market and - to some extent - consider that a compliment. Yet we are more complimented if that imitation includes treating team members and customers with absolute respect, care, and understanding. Team members are encouraged to put family and faith above work. Customers are encouraged to give feedback – good or bad – in our efforts to continually improve. We respond to any fresh viewpoint that results in a positive change, regardless of source.

Broad Brook Heating And Cooling Inc © 2007 at Homestead™